Privacy Policy

Introduction

At Onlineqernavo, we believe that financial empowerment starts with trust. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you use our entrepreneurship platform and services. We're committed to transparency because your privacy is fundamental to the trust you place in us.

Our platform serves entrepreneurs across Canada and beyond, providing educational resources, learning programs, and business development tools. This policy applies to all interactions with our website, mobile applications, and any related services we offer.

Information We Collect

We collect various types of information to provide and improve our services. Understanding what we collect helps you make informed decisions about sharing your information with us.

How We Use Your Information

We use your information to enhance your experience and provide valuable services. Here's how we put your data to work:

• Service Delivery: To provide access to our learning programs, process your requests, and deliver personalized content recommendations.
• Communication: To send you important updates, educational materials, and respond to your inquiries promptly.
• Platform Improvement: To analyze usage patterns and improve our platform's functionality and user experience.
• Security: To protect your account, prevent fraud, and maintain the security of our systems.
• Legal Compliance: To comply with applicable laws and regulations, including tax and financial reporting requirements.

Information Sharing and Disclosure

We may share your information in specific circumstances, always with your interests in mind:

• Service Providers: With trusted third-party vendors who help us operate our platform, such as payment processors and email service providers.
• Legal Requirements: When required by law, legal process, or to protect the rights and safety of our users and company.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Consent: With your explicit consent for specific purposes not covered by this policy.

Your Privacy Rights

You have significant control over your personal information. We respect your rights and provide tools to exercise them:

Data Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and its purpose.

International Data Transfers

As a Canadian company, we primarily process data within Canada. However, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We use various legal mechanisms for international transfers, including adequacy decisions, standard contractual clauses, and binding corporate rules. All transfers comply with applicable privacy laws and regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized content.

• Essential Cookies: Required for basic platform functionality and security features.
• Performance Cookies: Help us understand how you use our platform to improve performance.
• Functional Cookies: Remember your preferences and settings for a personalized experience.
• Analytics Cookies: Provide insights into usage patterns and popular content.

Third-Party Services

Our platform may integrate with third-party services to enhance functionality. These services have their own privacy policies, and we encourage you to review them. We carefully select partners who share our commitment to privacy protection.

Third-party services we use include payment processors, email service providers, analytics tools, and customer support platforms. We ensure these partners maintain appropriate security standards and use your information only for the purposes we specify.

Children's Privacy

Our platform is designed for adults and is not intended for use by children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through your account email or by posting a notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.